RPOWER Customer Testimonials
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Sonoma Coffee Cafés Carrie Karras -- Franchise Operations Manager
"As the Franchisor of Sonoma Coffee Cafés, we required a POS system that would
not only provide value for our Franchisees, but accurate, necessary reporting
of sales, ease of use, dependability, flexibility, real time backup of data
and great customer service. RPOWER has been the answer to all of our wants
and needs. From the configuration to the installation of the equipment,
training and ongoing support, customer support has met our very high
requirements and exceeded our expectations. Their cooperation with our
Corporate Office makes them a pleasure with which to do business."
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Longo's Pizza & Joey's Italian Grill Joe Longo -- Owner
"We couldn’t be happier with the credit and gift card processing
solution that RPOWER and Mercury Payment Systems provide. The
processing platform integrated to the RPOWER system has made
everything so easy. In addition to the free integrated payments
technology, we particularly value Mercury’s free gift card transactions,
multi-store reconciliation, and automated online reporting. These
are services we just couldn’t get with another payment processor.
We completely trust RPOWER and Mercury to handle all our payment
processing needs."
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Lydia's Supper Club Toni Micheletti -- Manager
"The Payment Processing, Inc. (PPI) and RPOWER partnership offers you a comprehensive,
one-stop integrated payment solution with seamless technology, free 24/7/365 live tech
support, and ‘better-than-bank’ merchant services. Other services include gift card &
loyalty programs from RPOWER, a merchant cash advance program and PCI ServicePak for
Merchants – your answer to PCI compliancy. Contact PPI at 866-841-9790 or
SolutionPros@paypros.com."
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Mamma Lombardi's Ristorante & Lombardi's On The Sound, Port Jefferson Country Club
Jerry Lombardi -- Owner
"Running my business was tough times before installing RPOWER. It has
given me the tools I need to control my business and helps me keep track
of my wait staff & kitchen staff’s performance. RPOWER makes me confident
that all orders are taken and produced accurately, eliminating food waste
and unhappy customers. Since using RPOWER, orders are consistently up-
charged for modified dishes and the tracking of open & closed checks is
simple. My certified RPOWER dealer is the best in the business and has
been terrific with timely solutions and great advice on how to keep up
with technology."
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Hale and Hearty Soups - 15+ Locations Simon Jacobs -- President
"We were looking for a point of sale system that would work for
our business. We had nearly given up our search when we found
RPOWER. RPOWER has helped us to increase productivity, profitability,
and service our customers better. We utilize RPOWER for quick service,
delivery, and the online ordering interface to our website. RPOWER's
delivery module is unmatched and the online ordering interface saves
us labor by bringing our web orders directly into our system."
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Coach House Restaurant
George Pappas -- President
"A major feature of the RPOWER System has been the ease and speed with
which items can be entered into the database and then entered onto the
computer screen on a daily or meal by meal basis. What used to take hours
to accomplish with our former POS system, takes only minutes of a manager's
time with RPOWER and can be accomplished while the manager is still present
on the dining area floor. Our certified RPOWER dealership was a great
help to us in getting us converted from our previous system to RPOWER. They
have provided excellent and responsive assistance at all times. We enjoy the
relationship we have built with them over the years."
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Bobby Van's - Six Locations Lenny Paserelli -- Owner |
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"We are a fine dining Steakhouse, and for the last five years or so RPOWER has worked great for our
table service as well as delivery. It is easy to make changes on the fly. I have two other point-of-sale
systems in other locations and I think that RPOWER is by far the most reliable system of all of them. It
is so easy to use that my veteran waiters had no trouble adapting to it. At the bar ring-ing up cash
orders and starting bar tabs is really fast. The bartenders never have a problem, it's a quick cash sale.
The RPOWER system is also backed up by fast, reliable, and knowledgeable service from our dealership. Their
efficient personnel solve what few hardware and software problems we have without hesitation."
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The Restaurant Group - Seven Locations Fuel/Firehouse Restaurants
Jeremy Wladis -- President
"We have seven locations running the RPOWER system starting in 1999, the reliability of the software has been
absolutely great. Our locations use the new RPOWER Delivery Module and with it we have increased our delivery
efficiency and timing accuracy. We have just started on RPOWER's multi-store gift card and are excited at what
it will bring to our customers."
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The Manhattan Chili Co. Bruce Sternman -- Proprietor
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"RPOWER has wonderful adaptability, wonderful flexibility. For over six years, it has done what
we've needed, especially with the delivery component. And it keeps being improved upon!
RPOWER is so reliable in its functions that being asked to comment on its reliability is positively
humorous. RPOWER is so simple to use that training, once a major issue for new employees, is something
we don't even talk about at this point. The overall speed of RPOWER enables us to function at our
highest capacity.
The local dealership and its service are the wonderful compliment to the reliability of RPOWER. The service
is unparalleled with regard to any other vendor in our business life. The staff is accessible, on top of the
issues and problems, responsive, and most importantly sensitive. I pity any restaurant that does not have
RPOWER for its POS software and a responsible dealership as its service company."
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