It’s been as busy day and it’s time for dinner. After a long day at work or school many people don’t want to leave the comforts of their home in order to grab a quick meal with their family. About 60 percent of U.S. consumers order delivery or takeout once a week. Is your establishment positioned for success in this area?
Here are 3 tips to help improve the food delivery service at your restaurant:
Carefully calculate your delivery strategy
Make sure to regularly review your delivery zone to ensure that you keep up with developments in your area. You will want to make sure that your delivery system is up to date with the newest maps and neighborhood developments.For your system to stay most accurate and up to date it may need mapped every few years.
Being strategic about food delivery service hours is also key. Plan out delivery hours that make the most sense for your pace of business. To help with this, ask yourself these questions:
- Is there a time when deliveries are virtually non-existent?
- How do lunch and dinner deliveries compare to one another?
- Do certain days of the week or even of the year see a noticeable increase in deliveries?
Track your drivers
One of the most important parts of offering a food delivery service in your restaurant is the ability to track delivery drivers who are out on routes, especially right from your point of sale system. Not only will your customers benefit from having an accurate time estimate for food delivery, it also helps you as a restaurant owner or manager see the speed of service your operation in providing.
Being able to see where delivery drivers are also helps you determine if there is a bottleneck in your delivery system and can help you solve it if there is a problem.
Rely on technology
The right delivery strategy and driver tracking will only take your business so far—and as your business grows, you need flexible technology that will help you scale.Choose apoint of sale that has the ability to integrate with third-party services.Food delivery service apps such as Uber Eats and Grub Hub are more popular than everand your restaurantwon’t want to lose out on potential sales, and the added promotion via these apps.
Other powerful integrations can be used to help the food delivery service system in your restaurant save time. A caller ID that links to ordering software can connect phone numbers to customers in your data base, preventing your employees from having to manually input information about customers every time they order. The same information can also be used as part of a customer rewards and loyalty program to build customer relationships.
Solutions you can trust:
The right solutions can help you manage your food delivery service restaurant more efficiently while also improving customer satisfaction and increasing your profits. A flexible system with rich features and integrations gives you the most value for your investment.
RPOWER POS is a proven leader in the restaurant POS software industry. Contact us today to book a demo and see how we can help you improve the functionality of your food delivery service restaurant.